Q1. When I press "Continue” the game crashes back to the desktop?
A1. Your best bets are:
1. Get the latest patch for CM4.
2. Run Scandisk on the drive CM4 is installed on to check it out!
3. Update Windows from http://windowsupdate.microsoft.com/
4. Get the latest drivers for your hardware from the manufacturer’s website
Q2. Game freezes / stops when loading game / saving / end of season, if I press Ctrl+Alt+Del it says: Not responding
A2. Wait longer - Not Responding doesn't mean that it has crashed; it just means the program is too busy to respond to Windows. If you leave it, it will eventually get past this; the processing at the end of the season can take especially long. If it does crash, you usually get an error message or it crashes back to the desktop.
Q3. The PC restarts itself when playing CM
A3. CM cannot restart the computer on its own (except in XP where it will restart by default after a critical error). As a result, the problem is usually related to overheating and restarting is the computer’s way of telling you that it is getting too hot. The best fix is to get some more case fans.
Q4. My game just crashed with a “This Program has performed an Illegal Operation and will be shut down” error” What can I do?
A4. These errors happen now and again to everyone with all kinds of windows applications, which will include CM4. We have found that more often than not they happen when Windows encounters a conflict with a driver in use in your system. Click on the "Details" button for more information about the error message.
If the error is an invalid page fault in module kernel32.dll or module CM4.exe, it is indicative of a driver that is not functioning correctly. Generally, the driver in question will be either the one used by the video or sound card. Since hardware manufacturers update their drivers frequently, the problem is resolved by visiting the manufacturer's website, then downloading and installing the updated drivers.
If you have a name-brand system (Tiny, DAN, Dell etc), that company's website is the best source for drivers. If your system has been upgraded over time, and several of the components have been replaced, it may be necessary to visit the individual manufacturers instead to update these drivers.
Q5. “During launch the game simply crashes back to the Windows desktop with no error message." or "After the game launches it locks up on a black screen."
A5. A large amount of the time this is to do with issues with the style of copy protection used on the Championship Manager 4.
The first thing to you should do is to ensure that you have the CM4 CD in the drive when you are attempting to launch the game, and that your CDROM drive recognizes that it is inserted. (as seen in My Computer)
If you have certain CD-burning software installed, such as Nero Burning Rom, or other system tools like Inseektors, Daemon Tools, or others, you may need to disable any processes the software installs, such as the NeroCheck utility installed with Nero.
This problem may also occur if you are running debuggers, decompilers, or CD-ROM Drive emulators on your system, or if you are using Real Mode [DOS] drivers for your CD-ROM drive.
If you are still having the problem after taking these steps, you may need to upgrade the firmware in your CD-ROM drive. Please contact your equipment manufacturer if you need assistance with this.
If you believe that you are having trouble with your CD's SecuRom copy protection, please complete the following: http://www.ina-support.com/sony_troubleshooter/index.htm.
Q6. When I try and start CM4 I get a message that I don’t have enough memory to run the game?
A6. This will occur if the system does not have the required amount of RAM in order to run the game, or has limited memory due to an excessive amount of applications running in the background. If you get this error we would suggest closing all applications and rebooting the computer, and then starting CM4, and no other applications.
Q7. I've received an error 1607 whilst trying to install CM4
A7. This is a generic error within Windows Installer v2.0; it generally indicates an error with your machine / windows setup. As we discover more specific issues this FAQ will be updated accordingly.
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