Deus Ex

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18 September, 2000

Preparing your Hard Drive


To ensure that your installation is trouble free, you should check to see that your hard drive and file system are both tuned for optimum performance. Windows 95/98 comes with two utility programs that find and fix any errors and optimize your hard drive’s performance.


The first of these programs is called ScanDisk. ScanDisk will check your hard drive for problems and can fix any that it finds. You can run ScanDisk by clicking on the START button from the Windows 95/98 Taskbar, followed by Programs, then Accessories, then System Tools, and finally ScanDisk.


Once ScanDisk has finished running, you should optimize your hard drive’s performance by running a program called Disk Defragmenter. You can run Disk Defragmenter by clicking on the START button from the Windows 95/98 desktop, followed by Programs, then Accessories, then System Tools, and finally Disk Defragmenter.



Installation of Deus Ex


Insert the Deus Ex CD in to your CD-ROM drive. If the autoplay feature on your drive has been enabled, click the Install Deus Ex button and follow the instructions.


If the installation screen does not appear after a minute or so, double-click on the My Computer icon on your Windows desktop. Double-click on the icon that represents your CD-ROM drive. Once you see the list of files appear, click on the file named autoplay.exe. The autoplay screen should then display and you can proceed with the installation by clicking on the Install Deus Ex button.



Known Issues During Installation


  • I receive a "xxxxxx.xxx not found" error message when installing or running Deus Ex.

    This error message is usually the result of your computer using MS-DOS (16-bit) drivers instead of Windows 95 (32-bit) drivers for your CD-ROM drive. You can easily check to see if this is causing problems by opening the CONTROL PANEL (either click on the "My Computer" icon or click on the START button followed by "Settings," then "Control Panel"). In the Control Panel window, double-click on the "System" icon then click on the "Performance" tab. You should now see a summary of the performance status of your computer. One of the lines should say "File System: 32-bit" and the last line should say "Your system is configured for optimal performance." If you see a message saying "Drive X is using MS-DOS compatibility mode," then you will need to contact your system vendor to obtain and install 32-bit drivers for your CD-ROM drive.


  • The Installer keeps stopping when a certain percentage is complete, so I can't install Deus Ex.

    There are three likely causes:


    1. You may have run out of free space on your hard drive. Please remove unwanted programs to free up additional space for the game, and then reinstall Deus Ex. You'll need at least 150 MB free to install the game.

    2. It's possible that files are being copied to a corrupted area of your hard drive. If this is so, you'll need to run the ScanDisk program and make sure to use the Thorough option. After ScanDisk has finished running and has informed you that your drive is free of errors, try to re-install.

    3. The last major cause is dirt or fingerprints on the CD-ROM disc itself. Examine the bottom of the disc; if you see any fingerprints or dirt, carefully clean the disc using a clean, soft, lint-free cloth by wiping from the center of the disc (near the hole) towards the outer edge in a straight line.

Perhaps these related FAQs may be of help to you:

General FAQ

Video FAQ

Sound FAQ

Operating System - Important FAQ

Gameplay Problems FAQ



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